Cert file is empty or content is invalid

Symptoms or Error

Every server is authenticating with a unique certificate. The generated certificate file has invalid information or it is empty.


Complete the following troubleshooting steps to resolve this issue:

  1. Check the internet connection.
  2. Check connectivity with Flexxible IT services (link ‘Network ports and requirements’)

If the error persists, please contact Flexxible IT support.

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